Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A popup will open. It contains comprehensive information about all the actions that you can carry out on that particular page. Each pop-up window shows up on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a wide library of educational video clips demonstrating how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step instructional video clips.
F.A.Q.
If you can't discover the solution you need, have a peek at our extensive FAQ section, which contains questions asked by actual clients and offers practical solutions. We regulary "revamp" our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't find the answer you searching for in the Frequently Asked Questions section either, we have a great team of support engineers available 24-7 and eager to help you with any problem. Each trouble ticket you open will be answered within sixty minutes (the average response time being just twenty mins), so you will never have to wait a long time to receive an answer to your question.